Privacy Policy

About WeAreToys

WeAreToys is an online toy store operating in South Africa. Our website is wearetoys.co.za. We respect the privacy of our customers and are committed to protecting personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).

Information We Collect

When you place an order or use our website, we may collect information such as your name, telephone number, email address where provided, billing and delivery address, order details and information necessary to process your purchase.

Customers may shop as guests and are not required to create a WeAreToys account.

How We Use Your Information

We use your information to process and deliver orders, communicate with you about your order, provide customer support, process payments, prevent fraud and improve our website and services.

Payments

Online payments are processed through our payment service provider. WeAreToys does not intentionally store customers’ complete bank-card details on our website.

Delivery

Where necessary, we may share relevant information such as your name, telephone number and delivery address with delivery or courier providers so that your order can be delivered.

Cookies

Our website may use cookies and similar technologies to help the online store function correctly, remember shopping-cart information and improve the customer experience.

Sharing Your Personal Information

We do not sell customers’ personal information. Information may be shared with trusted service providers only where reasonably necessary to operate our store, process payments, deliver orders, comply with the law or protect our legitimate interests.

Keeping Your Information Secure

We take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.

Your Rights

Subject to applicable law, you may ask us what personal information we hold about you and request that inaccurate information be corrected. You may also request deletion of personal information where we are not legally required or otherwise permitted to retain it.

Contact Us

If you have questions about this Privacy Policy or how WeAreToys handles your personal information, please contact us through the contact details provided on our website.

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